FUTUREBUILT PTY LTD TERMS & CONDITIONS

1. Acceptance of Terms

By using the Futurebuilt website, creating an account, or accessing any content or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and any policies referenced within them.

If you do not agree, you must immediately discontinue use of the site.

2. Account Registration, Username & Password

Certain features (such as bookings, CPD access or contributor tools) may require you to register for an account.

You agree to:

• Provide accurate and complete information
• Keep your login credentials confidential
• Accept full responsibility for all activity conducted under your account

Futurebuilt is not liable for any loss arising from unauthorised use of your login details. You agree to indemnify Futurebuilt for any misuse of your account caused by failure to maintain the confidentiality of your credentials.

3. Access, Availability & Restrictions

Futurebuilt may, at its discretion, suspend, modify or restrict access to all or part of the website at any time, including for security, maintenance or operational reasons.

Where practical, we will notify users of significant interruptions, but we are under no obligation to provide advance notice.

4. Fees, Pricing & Payment

Fees displayed on the website (including event registrations, courses, subscriptions or digital content) are correct at the time of publication but may change without notice.

All transactions are processed in Australian dollars (AUD) and include GST unless otherwise stated.

Payments may be made via approved methods listed on the site. For credit cards issued outside Australia, currency conversion and foreign transaction fees are determined by your card provider.

All credit card payments are processed via secure, PCI-compliant third-party gateways. Futurebuilt does not store credit card numbers.

5. Invoices & Receipts

For online purchases, a tax invoice is automatically generated and emailed to the address you provide. Paid invoices act as receipts.

Manual bookings or offline registrations may have different invoicing procedures, which will be communicated at the time of booking.

6. Refunds, Transfers & Cancellations

Unless required by Australian Consumer Law, Futurebuilt does not offer refunds for event bookings, digital products, subscriptions or on-demand content.

If you are unable to attend a live event, you may nominate a replacement attendee by notifying Futurebuilt in writing, including their full name, organisation and email address.

Futurebuilt reserves the right to:

• Cancel unpaid bookings
• Reschedule or cancel an event if minimum numbers are not met
• Change the delivery method, presenter or venue where necessary

If an event is cancelled by Futurebuilt, affected users will be contacted with available options.

7. Security

Futurebuilt takes reasonable steps to secure the website and your data, but we cannot guarantee uninterrupted, error-free or virus-free operation.

We do not store credit card information in any Futurebuilt system. Any phone-based card payments (if used) are processed securely and card data is not retained.

8. Privacy

Futurebuilt handles personal information in accordance with our Privacy Policy.

By using the site, you acknowledge and accept that policy.

9. Intellectual Property

All content, course materials, branding, graphics, design, videos, text, and other intellectual property on the Futurebuilt website are owned by or licensed to Futurebuilt.

Except for uses permitted under the Copyright Act 1968 (Cth), you may not:

• copy
• reproduce
• re-publish
• distribute
• modify
• upload
• transmit

any content without written permission.

A single copy of content may be downloaded or printed for personal, non-commercial reference only.

10. Disclaimer

Futurebuilt provides educational material, professional insights and general information. We make no representations or warranties about:

• accuracy
• completeness
• suitability
• reliability
• fitness for a particular purpose

Information may change over time, and Futurebuilt is not responsible for altered, outdated or misused content.

To the fullest extent permitted by law, Futurebuilt disclaims liability for any loss, damage or disruption arising from use of the website or reliance on its content.

11. External Links

The website may include links to third-party sites.

Futurebuilt does not control, endorse or warrant the accuracy, legality or content of external websites.

Users are responsible for reviewing the terms and policies of any linked site before using it.

12. Trade Marks

All logos, names and trade marks displayed on the website are owned by Futurebuilt or used under licence.

Nothing on this site grants any licence or right to use any trade mark without written permission from the owner.

13. Viruses & Technology Risks

Futurebuilt does not guarantee that files or data downloaded from the website will be free from viruses, malware or defects.

You are responsible for implementing your own virus protection and system security.

Futurebuilt is not liable for technological issues resulting from use of the site. Any liability that cannot be excluded by law is limited to re-supply of the information or services.

14. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts of Victoria for any matters arising from your use of the site.

15. Termination of Access

Futurebuilt may suspend or terminate your access immediately and without notice if:

• You breach these Terms
• Your account is used unlawfully
• We withdraw or modify the site
• We believe continued access may create risk

Termination does not limit Futurebuilt's rights or remedies.

16. Changes to Terms

Futurebuilt may amend these Terms & Conditions at any time.

Updated versions will be posted on the website and apply from the moment of publication.

Continued use of the site confirms your acceptance of any updated terms.

17. Severability

If any section of these Terms is determined to be invalid or unenforceable, the remaining provisions continue in full force.